Returns & Exchanges
At MOZA Racing, we stand by the quality of our sim racing hardware and offer a 30-day return window for products in original condition. If you are not completely satisfied with your purchase, our dedicated support team is here to assist with your refund or exchange.
Submit a Request
Contact our support team via our official website or email to initiate your Return Merchandise Authorization (RMA) process with your order number.
Package Your Gear
Securely pack the item in its original packaging, ensuring all cables, mounting hardware, and manuals are included to avoid restocking fees.
Ship to MOZA
Affix the provided shipping label or use a tracked courier service to send your package to our designated service center for inspection.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing