Frequently Asked Questions
Everything you need to know about your MOZA Racing gear.
What is the typical shipping timeframe for MOZA products?
Most orders are processed within 2-3 business days. Depending on your location, shipping typically takes between 7 to 15 business days via our global logistics partners.
Are MOZA wheel bases compatible with consoles like Xbox or PlayStation?
MOZA Racing products are primarily designed for PC. However, specific models like the R3 bundle are Xbox compatible. For other bases, a third-party adapter may be required for console use.
What is the return policy for hardware defects?
We offer a 14-day return policy for unopened items and a comprehensive 1-year warranty on all electronic components including wheel bases, pedals, and digital displays.
Can I use MOZA wheels with other brand wheel bases?
MOZA wheels use a proprietary quick-release system designed for MOZA bases. To use them on other systems, you would need the MOZA Hub and a compatible third-party adapter.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options depending on your shipping region.
How do I update the firmware on my MOZA devices?
Firmware updates are managed through the MOZA Pit House software. Simply connect your device via USB and follow the prompts within the software to ensure peak performance.